Yes, a confirmation email will be sent upon completed payment.

You shall press the 'Live Chat' button or to email us immediately at poneygroup@gmail.com upon realising that you want to change your order right af...

You shall press the 'Live Chat' button or to email us immediately at poneygroup@gmail.com upon realising that you want to cancel/change your order...

Your order will be processed within 1-3 working days and you will be notified by email with a tracking number when your order is being shipped. Your order...

Credit card, Billpliz (Debit card, Online banking) & Grabpay (paynow/pay later) are accepted.

If any of your purchased items are out of stock, Customer Service will contact you at earliest to either change another item/design or to refund.

If your credit or debit card has been refused, you can re-submit your order using a different card or choose a different payment method. For details on wh...