A Defective Product is an imperfection in a product that has a manufacturing or design defect.
Examples of what is not considered defective:
- Damage that is a result from misuse, normal wear and tear or damage occurred during storage.
- Product acquired from aftermarket sources such as online auction sites, liquidators, consignment shops, private sellers and salesman samples.
If you feel your product is defective as a result of a manufacturing or design defect, please fill in this Refund form and contact our Customer Service.
I received a defective item, what should I do? Print
Created by: Yi Choo
Modified on: Tue, 15 Feb, 2022 at 5:45 PM
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