A Defective Product is an imperfection in a product that has a manufacturing or design defect.

Examples of what is not considered defective:
- Damage that is a result from misuse, normal wear and tear or damage occurred during storage.
- Product acquired from aftermarket sources such as online auction sites, liquidators, consignment shops, private sellers and salesman samples.

If you feel your product is defective as a result of a manufacturing or design defect, please fill in this Refund form and contact our Customer Service.