Different items received from my order:The items are not the items you ordered. The model or colours or sizes are different from what is indicated on the order summary.

Damaged or defective item:The item has a manufacturing or design defect.

Size too small or too big:The size of the item is unfit for my kids.

Look different/ Not as described:The item was different as the display shown on our website.

Stains:The item is dirty or have some stains on it.

Poor quality of fabric/ Faulty:The item is faulty or the fabric or colour is not as described.

Odors issues:The item is having weird odor or smell.